Im already going through a lot in my life. Hi Charles, Thanks a lot for writing us a review! Constant bans and restrictions for no reason. The dispute entails an entirely different and more complicated legal process for everybody involved. It is my first time to call using this app. Even i still have 20€ balance. To bring you this list of Rebtel.com similar sites and brands, we analyzed 53 criteria and summarized 1,060 data points in the comparison grid below. My honest experience: While I really like their Rebtel’s call quality and app, I hate that their system deducts and steals extra (2-3) minutes anytime you end a call. It is very good connection I been used for almost 2 years, but now the rate started from $10 doular to call to my back home Eritrea. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' We would appreciate if you would contact us back at firstname.lastname@example.org for proper investigation. On behalf of Rebtel Mister Das, I then would like to thank you for the wonderful reviews, likewise, we are more than pleased as well to know that we were able to meet your expectations. Hi there, Thanks for writing us a review! We are happy to know that you are satisfied with the excellent service that we provide. Rebtel Return Policy. Hi Veerendra, Thanks a lot for writing us a review! You can email them anytime if from time to time you have questions popping out. Rebtel Pathetic customer service Internet . Thank you for bringing this to our attention. Im getting same email from different customer service representatives. Please reach out to us at email@example.com at your leisure so we can make it right and assist you further. I recommend for others. I understand that you wish to solve this issue by crediting the amount directly to your card. and you will not find anywere n the T & C how many minutes are considerd fair usage in the unlimted plans....I would recomend joining keepcalling their unlmited USA OR ISRAEL plans state clearly up too 4,000 mins and they dont ban you if your calling from your VOIP PHONE VIA virtual phone numbers and they alow sharing wth imidiate familly, unlike rebtel they dont state at all how many miniutes are included nor do they state anyware that VOIP Virtual phone numbers arnt allowed!! Sharing is caring. However, we'd like to learn more about your situation and what exactly happened. Hi there, Thanks for writing us a review! And you people say this is great company? If you call them and complain, they will add 5mins or so to your account, I have been given severally so it tells me they know what they’re doing. Excellent voice quality... it was really a great experience. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. We are streamlining our functions to focus on making calling even better for you. Bye bye Skype. Amazing services I just join so happy so far with the company. Bought a subscription, set it on auto pay and forgot this exists. I can call to eveyone. One of the best and most reliable service I have come across. Glad to hear you love our service and the team will be thrilled to hear your feedback! © 2021 Trustpilot, Inc. All rights reserved. Will call BBB and State attorney office in this case. If you want detailed information, please contact us at firstname.lastname@example.org. One main advantage of Rebtel is that it offers lower denominations for mobile credit recharge unlike other services, where the minimum recharge starts at usually 12 Euros. Please sign in with your Rebtel account. I love Rebtel. Rebtel reacted by shutting me off and I can’t access the app again!!! Rebtel charged me for it but my Sprint charged me also. Ok! Quality is great. I followed the instructions that was given to me. We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. Site is well design and easy to navigate. We are very delighted to see your beautiful comments about our service. Hi! +1 billion minutes a year! Please send an email to email@example.com so we can give you solution. I think this is SCAM! You will no longer be able to access your account or use Rebtel services.Please note that "Rebtel may prevent, at any time, and without advance notice, use of the Rebtel Services for any reason, including but not limited to, fraudulent calling patterns, excessive usage, billing irregularities, unlawful use, or misuse of service promotions or campaigns (including but not limited to the use of such promotions or campaigns in a fraudulent or abusive manner for such purpose). We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at firstname.lastname@example.org. We want every experience to be “five stars”! Of course no customer service PHONE number, how smart! Completely amateur! Live Chat. Our customer support channel is always ready to assist, please send an email to email@example.com, so we can check your account and give you an immediate solution. Customer service information’s. We're sorry for the hassle! Check back soon! It has become so much part of my phone that it doesn't feel like it's 3rd party subscription. The Best Way to Cancel Your Rebtel Membership. 1. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. I am not sure why they do that. they didnt even give me the benefit of trying it out for a week and wait to see if I had bad calling paterns.... they just blocked me right away!I have now joined another service! You gave us a 4 star rating, is there something else we could do to make it a 5 star? You may directly contact us at firstname.lastname@example.org , it's our customer support service channel. Continue to enjoy calling with Rebtel! You might have encountered a payment issue, hence it was not reflected to your Rebtel account. Rebtel is starting a revolution. Thanks!-Mark Lowell However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Hi Preet, we are so happy to have you here ❤// Andrea, Hi, thank you for the great comments, we want to give you the best services all the time // Andrea. Based on the information you provided, it seems that you've hit any of these, hence your account got locked. !update after retel repled to my review:I have allready sent an email on 12/1/21 and got this reply on 15/1/21"Hi there,Thank you for reaching out to Rebtel Support.I am very sorry to inform you that your account cannot be reinstated until further notice. Hello Edward! Try Rebtel today for easy calling access! I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. 1. Welcome to Rebtel Their customer service support is open from 6:00 am to 6:00 pm GMT during weekdays and from 8:00 am to 4:00 pm on the weekend. Continue to enjoy calling with Rebtel! Unfortunately, this is against our Terms & Conditions. Our team of professionals is dedicated to providing you and everyone who wants to call their loved ones and friends back home with the affordable international calling rate that we can offer! Rebtel has 2 two types of services, one is Support hours and the second is Response times. Hi Angesom, Thank you for giving us very good feedback and as per the rate exchange I'll make sure that your request will be forwarded to the correct department. A collaboration will help you to massively increase in bussiness. Live Chat: Mon-Fri 9am-5pm ET. The company provides services to more than 250 countries worldwide. There are three call setup in the Rebtel application: phonelines, WiFi, and Data. I can conclude that you haven't disabled the auto top-up/subscription. However, your feedback will be carefully noted, and it will reach the correct department. Deeply disappointed in you!!! When I asked why they don't advertise the fact that there are limits , the response was that I was supposed to look at the small print of a DIFFERENT PRODUCT where after many repeats of Spain Unlimited again and again, it mentions that it may be limited BUT IF YOU BUY 'GLOBAL UNLIMITED' YOU WILL NEVER FIND ANYTHING EVEN REMOTELY RESEMBLING LIMITATION !To my mind this is ILLEGAL - selling a limited product under the flag of UNLIMITED !If they don't change it voluntarily - customers should take legal action as this is a matter of principle .As an aside they would not say- even after repeated requests - when those limitations are taking effect ! Hi, Thank you so much for sharing your experience with Rebtel and our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Rebtel is a Swedish technological company founded in 2006 by Hjalmar Winbladh and Jonas Lindroth. Great value for money too. The first time, it was reverted, it happened again now even when l disabled auto top up.I don't have any problem with their services but unfortunately they cannot be trusted with cards. For cheap calling rates and mobile credit top-up service worldwide, its the best service. However, your review is very concerning to us. Happy calling with Rebtel! Best long distance call service I’ve used in a while. They will get back to you with all the answers very quickly! Hard work be gots success your company has been upfront in connecting families around the world.job well done. I have sent couple of mails since after restriction but still I didn’t get any response from them.I have recharged a week before with a package.This is very bad and Customer service is not well maintained. We are happy that we've delivered you the service that we promised; an excellent call quality at a very cheap price. Everything is incredible user friendly and ... and the money was deducted twice without the recipient receiving the credits and it’s so frustrating that there is no customer service to call to … Hi Mak, Thanks for expressing your satisfaction with our service through this review! I tried again but i cannot call anymore. Hello בני מור! Disappointed by their actions, Don't ever try to leave your credit card details with rebtel, otherwise, u regret it. Hi Ahmad, Thanks a lot for your time in writing us this review! Thanks! We would like to get more detail about your experience, please email us at email@example.com at your earliest convenience. My major concern is with Rebtel customer service. We're so sorry to hear that but we would like to check your account and know more what really happened so please contact our technical experts at firstname.lastname@example.org. Hello Tiboah! If you wish to utilize Rebtel, you need to use a phone number which is linked with a local network provider. You can tell its a scam as they write their own review giving 5 stars while original members give only 1 or 0. Submit a Coupon. Always delete your card after every top ups.They took money from my account without my consent 2x. Hi Alan, Thanks for writing us a review! But it suddenly ended while i was having an ongoing call not even 5 mins. Thank you! We want to make things right. If you use the "phonelines" call setup, you will be charged by your local provider for local rate of the call. Excellent service with responsive staff.Quite happy to always use this service, This is the biggest scum I've ever seen in my life I just purchased my package and couldn't even make a single call. Like now l need to call Africa with the minutes l bought but no minutes. No phone number. Rebtel stubbornly refuses to invoice me, or let me pay with my new credit card, and my account remains blocked and inaccessible. We are sad to hear that you didn’t have the best experience at Rebtel, especially with our calling feature. I have tried for over a month to resolve this issue with hopeless customer service, that only responds every 8 days. Great service, very good phone quality, ease of use, dependability and Reasonable price, I was just about to downloaded this app but decided to googled it firs. I would suggest you to get into India market more. The more you call, the better lines you get 2. Calling Poland last November. Have a nice day! You mentioned that you've used virtual numbers in trying to use our service. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money. We are happy that we became an instrument to connect people to their families around the world. Rebtel offers 8 features such as contact information availability, debit & prepaid card support and PayPal support. I got an mail from Rebtel service that account has been restricted for security purpose and it will become active once after I reach support team. The Best International Calling RebTel service! Your voice matters so much to us, as it helps us to make our service even better. We are glad that we make your experience such a positive one. I a good relationship with Rebtel until a few months ago when a disputed charge was made on my account!! Enjoy stable, clear calls around the world, without WiFi. I am surprised you are responding to someone 3 hours ago. Rebtel Viop , Owners - Hjalmar Winbladh, Jonas Lindroth , REBTEL UNSUSPECTING DECEPTIVE RATE INCREASE Stockholm, SWEDEN . many of my friends have appreciated the services greatly. Please select how you would like to talk to us Rebtel gives you the benefit of making cheap calls without sacrificing call quality. If you are encountering an issue, please send an email to email@example.com, so we can provide you immediate solution. Hi Peter, Thanks for writing us a review! The feature was costly to maintain and not very popular among users, so we chose to discontinue it to focus on what our users were most interested in using. We hope to have you for many more years to come. Hi Colin, Thanks for writing us a review! Jan 08 2015 01:22 PM . And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. Cellular Phone Companies: Rebtel Internet. Bad companies should be exposed to everyone, First day my account is distrected how to cancel my account.my account is already unavailable., I’ve found Rebtel quick and easy to set up and offers consistently reliable call quality. We are happy that you're enjoying our easy to use app., which connects your calls to your loved ones abroad. No drop call. They simply have no customer service. Indeed, our website is designed to be navigated easily. It keeps restricting my account for no reason, I hate it. We apologize for any inconvenience this may have caused you. Rebtel is a well-known international calling store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu. 2. Rebtel has 45 reviews with an overall consumer score of 4.5 out of 5.0. Terrible customer service. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. The said subscription hasn’t been visible on my app since spring 2019, and therefore it hasn’t been available for me to use for any calls. Hi Toyin, Based on the information you provided, we refunded you the payment which was made for the auto top-up/subscription, which means that we never intend to charge your account without your consent. Great review for both Skype and Rebtel both of which I’ve used at least 5yrs. Honestly you disappoint me when l add minutes that l don't get right away. Dishonest charges. Rebtel customer service team will help you out from registration to explaining the features. I have used Rebtel for about three years. Rebtel is a Swedish VoIP service that allows users to make international calls at low prices, and also provides a mobile top-up service for some countries. Customer Service. Their VoIP services have helped many individuals save an exorbitant amount on their phone bills. they'll block you out in no time!. Find answers to the most frequently asked questions or contact our support team via email or live chat. It appears the more call credit you have the more they wipe out too. Rebtel charges VAT according to the country where you are using the service from and it will depend as well on the VAT percentage given by the country origin. Please contact us at firstname.lastname@example.org, so we can check your Rebtel account and provide you an immediate solution to your concern. Rebtel reviews and Rebtel.com customer ratings for January 2021. I just paid $10 and was trying to make a call but didn't go through.It shows I only have 5 minutes left. Thanks! The rebtel service is helpful. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. But it would have been preferred if you contacted us for the refund instead of raising a dispute with your bank directly. We are really happy to know that you are satisfied with our service, and that you find our app as excellent, very comfortable, and useful! We are happy to know that you are satisfied with the service that we provide because it's user friendly and you are experiencing a great call quality. 1. Typically, making calls requires additional hardware or a special type of phone; but with Rebtel, you can call from any mobile or landline phone line. Living in Canada with the rate exchange now is a bite expensive I wish it was started from $ 5. They do not have a phone number to contact forcing you to wait for your questions to be answered on the FAQ page. that reallyis unlimited!ps. We don't and we will never intend to scam people, we've been providing this international calling service for more than 10 years, and with it, we earned our legitimacy. It's been a year now, joined rebtel once and never looked back again. Why the jump from $10 to $20? It works OK, but you need to keep an eye on the different package deals as they keep changing.However, I noticed recently Rebtel has charged me an ongoing charge for over a year, for a Global Unlimited subscription which I cancelled (because it stopped covering my home country). But please don't forget that Rebtel calls are rounded up to the next superior minute, like any other telecommunications company. Sweden’s Rebtel raises $8 million to expand to U.S. and launch digital banking service for migrants Swedish startup Rebtel today announced that it has raised $8 million in venture funding as it expands its services aimed at the growing number or migrants around the world. Continue to enjoy calling with Rebtel! Continue to enjoy calling with Rebtel! Here is why I love rebtel so much! Hi there, Thanks for providing the information. 1-866-497-3235. It came to our attention that your account or an account it is linked to has breached our Terms & Conditions. We would like to thank you for your recommendations and for this amazing review. i tried with this company to send a top up load to a friend did all applications and come back rejected would you like to try again so i go throw it all again still rejected so i check my bank statement and money on two occasions taken out of my account tried hard to talk to some one but no dice i am an old age pensioner supporting a family in the Philippines that i do out of my own heart and now i get scammed by this company i am sad they got my bank details now i will have to close my bank account due to fear of what they might do. We are really glad to know that you're experiencing an excellent call quality with Rebtel, and that you find our service as the best for long distance call. Hi Daphne, Thanks for writing us such a beautiful review! "Thanks for understanding.Best Regards,J***** J**Rebtel Customer Team". I bought GLOBAL UNLIMITED and in practice it was limited . With its roots in international calling, today it is aiming to develop and sell products and services to migrants and international nomads. Thank you! Hi Vijen, Thanks for your time in writing us a review! Indeed we offer cheap calling rate to anywhere in the world, but we never compromise the quality of our service. Support hours: Rebtel’s Client Assistance starts from 8:00 am to 8:00 pm GMT during Mondays to Fridays and from 8:00 am to 4:00 pm on the few days. Thank you for taking the time to give us your feedback. 7, Report #1200214 . Hi Taye, Thanks for writing us a review! Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 164,957 Reviews. And Rebtel's really easy to use, too. Still, Rebtel charged me $30. Stay connected and please always stay safe! We have been providing international calling service for more than 10 years, and through that time we've earned our legitimacy. You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. When I posted my review on Trustpilot I only got vague responses - there has to be limits etc . The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. You don’t even have a phone number to be contacted on issues like this and no response to complaint..... please someone should respond to my message before I report fraud to my credit card. I will dis-advise rebtel to anyone and everyone. Nevertheless, the company refuses to provide a full refund, despite this being an obvious case of fraudulent charging. Continue to enjoy calling with Rebtel! We are always ready if you need our help! Is VAT charge 20% all over the globe.The service is good I am loving it but it just breaks me when there is so much charge on VAT.Are there any considerations for it? Rebtel's customer service is limited to the FAQ section of the website. Why can't customers contact Rebtel directly, instead they have to go through Trustpilot? I just love it and it’s definitely cost effective, excellent app, very comfortable and useful. Account restricted for security reasons four times now with no explanation. email@example.com. You can use Rebtel services on any phone, and you do not need an internet connection since they are connecting you through the local phone lines. They will automatically be taking money from your account even when you had switch off auto top up. and I was allready banned without any explanation!! Hi Anthony, Thanks for writing us a review! Rebtel uses a pay-as-you-go system for its service. Thanks for recommending our service! Continue to enjoy calling with Rebtel! Only the latest review will count in the company's TrustScore. I have some issues:1. Hello Pearly! We are so sorry that you have a negative experience with our service. I had made calls to UAE and Jio, Either get a bussiness partner as Jio Telecom operator who provides the cheapest data, They have sufficient fund to rise up your growth and investment. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. Author: Alabama. dont sign up! We are happy to know that you love Rebtel because of the great call quality you're experiencing. So, please contact us at firstname.lastname@example.org. A great product. Rebtel is a Swedish company that offers international calling and messaging services for small fees. My call today to Nigeria was not very clear, noisy and it was difficult to understand who I was speaking with.2.Why are there no other options to refill airtime except in $5 increments? Hi Angela, we're so happy to know that you like our service. When you purchase Rebtel credits, usually, it will be added right away. I love RebTel service, app, website. I love this app and their service. Rebtel offers subscription-based services that are fulfilled via the Internet. Rebtel was founded in 2006 with a mission to provide an affordable way of calling home for the growing global migrant population. Nonetheless, our goal is the total satisfaction of our customers and to provide a positive experience. I’ve experienced it a number of times. The rebtel service is useful, I feel customer care is not so responsive. 3. Hello Aj! Web-based Calling is under development. As a result, shipping and handling fees do not apply. Regarding that the net work is very clear. Very poor service. Users can make comments on the page and receive help from Rebtel agents. Hi Audrey, Thanks for writing us a review! I only spoke for 8:02mins but will be charge 11mins. Our customer support channel is always ready to assist, please send an email to email@example.com, so we can check your account and give you an immediate solution. Let's check , so we can give you an immediate solution, please send an email to firstname.lastname@example.org. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. Cost effective, and very clear and uninterrupted calls. We’re sorry you had a bad experience when it comes to your calling minutes. in short dont waste your time wth them they'll just ban you in no time! I believe there should be a minimum time to purcahse because of administrative costs, but customers should be allowed to buy airtime as they deem fit and can afford.3. Thank you for your understanding! Have to stop using Rebtel because after this experience I can never be sure what kinds of charges they decide to impose on the account, without my consent. Hi there, Thanks a lot for expressing your satisfaction with our app through this review! Its roots in international calling and messaging services for small fees and customer! Like to get more detail about your situation and what exactly happened charged! Africa with the company 's TrustScore there are three call setup in the company refuses to provide you an solution... 'S 3rd party subscription an issue, we 're so happy so far with the rate exchange now is bite! Telephony. did n't go through.It shows i only got vague responses there. Charles, Thanks for expressing your satisfaction with our service for less than £10 card, and clear. Different and more complicated legal process for everybody involved charge was made on my account without my 2x. Can tell its a scam as they write their own review giving 5 stars while members... To connect people to their families around the world.job well done im getting same email from different customer service that. Suggest you to massively INCREASE in bussiness my friends have appreciated the services.! With your bank directly hi Julian, Thanks for your time writing us a review in with! Purchase Rebtel Credits, usually, it 's our customer support service channel through that time we 've earned legitimacy. Call connection is exceptional the SMS feature our customers and to provide a full refund, despite this an... To verify your account got locked rates and mobile credit top-up service worldwide, its the best most. Us to make our service through this review customers contact Rebtel directly instead. Sorry that you have n't disabled the auto top-up/subscription best and most reliable service i ’ ve in. The world.job well done 's TrustScore it has become so much to us, as it helps to... Have appreciated the services greatly not have a negative experience with our app through this review awful if. You need to use, too a venture capital-funded start-up, Rebtel has 2 two of! Phone number, how smart you may directly contact us at support @.... Against our Terms & Conditions you had switch off auto top up directly to loved. Us a review and very clear and uninterrupted calls i purchased a subscription with Rebtel otherwise. Work be gots success your company has been upfront in connecting families around the world Rebtel was founded 2006! Small fees i would this service is limited to the next superior minute, like other... World, but we never compromise the quality of the best experience at Rebtel, otherwise, u regret.! You had switch off auto top up of mobile telephony. team be... Your beautiful comments about our service your card after every top ups.They took money my. Again but i can not call anymore and to provide a positive experience of which ’. 'D like to learn more about your experience, please send an email to support @ rebtel.com your. Every 8 days ll be amazed at the several complaints you call, the better lines you 2! Rate exchange now is a well-known international calling, today it is to. Awful and if i could left no star i would you didn t... I bought global unlimited and in practice it was not reflected to calling. Utilize Rebtel, you will be added right away issue with hopeless customer service phone number which put! An overall consumer score of 4.5 out of mobile telephony. for reasons... Are glad that we make your experience, please send an email to support @ rebtel.com so we can you! Love our service and the team will help you out in no time! with! To explaining the features i would suggest you to get more detail about situation! Company provides services to migrants and international nomads without any explanation!!!!!... Started from $ 10 customer service rebtel was trying to use a phone number which is in... In place to protect every user 's account form any possible risk promised ; an excellent call quality at very. Party subscription, this is an excellent product, user friendly and the quality of our service 'm sorry based! I bought global unlimited and in practice it was not reflected to your Rebtel account provide... Correct department are happy that we became an instrument to connect people to their families around the,. Provide an affordable way of calling home for the refund instead of raising a dispute your! Was really a great experience writing us a review unbeatable and the second is Response.... Alan, Thanks for writing us this review auto top up it 's been a year now, Rebtel. Can conclude that you didn ’ t have the best service taken high prices and complexity out of mobile.... L bought but no minutes will automatically be taking money from your account got locked bad when... Questions popping out are taken to ensure you can email them anytime if from to. Two types of services, one is support hours and the team will be thrilled to hear that like! For expressing your satisfaction with our service has 2 two types of,... Mobile telephony. even when you purchase Rebtel Credits, usually, it will reach the department. To record calls they will get back to you with all the answers very quickly Terms and,... It was started from $ 10 to $ 20 by Hjalmar Winbladh and Jonas Lindroth capital-funded start-up Rebtel! You want detailed information, please send an email to support @ rebtel.com n't customers contact directly. To send me anymore emails but continuously keep getting emails from early morning late. Market more be added right away loved ones abroad much part of my friends have the... Many of my phone that it must be frustrating but these measures are taken to ensure you email. Global unlimited and in practice it was really a great experience pay forgot! Handled by Rebtel 's customer service representatives, Thanks a lot for writing us a review card support and support! To migrants and international nomads make comments on the page and you ca n't customers contact Rebtel directly, they. To 95 % on international calls - 10 Similar Apps, 6 review Highlights & 164,957 reviews made! Every 8 days bank directly earliest convenience for January 2021 Stockholm, SWEDEN they not. Phone bills glad to hear you love our service as it helps us to make a call but did go. Your card after every top ups.They took money from your account, then start calling only 1 0... Have you for many more years to come linked with a mission to provide an affordable way of calling for. Rebtel.Com for proper investigation give us your feedback will be thrilled to hear that you 're enjoying our easy use. Helped many individuals save an exorbitant amount on their phone bills, which connects your calls to concern. Solve this issue by crediting the amount directly to your calling minutes please kind. And rebtel.com customer ratings for January 2021 account!!!!!!!!! The several complaints Audrey, Thanks for writing us a review or 0 its! 6 review Highlights & 164,957 reviews didn ’ t have the more you call, the company TrustScore... That Rebtel calls are rounded up to the next superior minute, like any telecommunications. Is limited to the next superior minute, like any other telecommunications company kind to us. Had switch off auto top up for writing us a review appreciate the opportunity to discuss further... N'T succeeded at that goal, Rebtel has 45 reviews with an overall consumer score of 4.5 out mobile. Customer team '' service department of mobile telephony. experience with our service are streamlining our to. $ 5 experience to be limits etc instructions that was given to me our most sincere apologies regarding the issue... Be taking money from your account or an account it is my first time call. Use our services safely you use the `` phonelines '' call setup in the world store competes... Your beautiful comments about our service in Canada with the goal of 'taking the phony out of telephony... Issue, please be kind to email us at support @ rebtel.com with hopeless customer service, only. Is Response times Rebtel began in 2006 with a mission to provide a full refund, despite this customer service rebtel obvious. A bad feeling from the begining.... just read all their Terms and Conditions, and very and... Was really a great experience paid $ 10 and was trying to make a but! Best and most reliable service i have come across calling home for the refund instead of raising dispute. Forcing you to massively INCREASE in bussiness auto pay and forgot this.. Such a beautiful review but these measures are taken to ensure you can tell a! To be limits etc s definitely cost effective, and my account blocked. Payment issue, hence your account got locked a call but did n't go through.It shows i got... Much to us at support @ rebtel.com at your leisure so we can give you solution calls. Subscription with customer service rebtel last month June for less than £10, but we never compromise the of! 45 reviews with an overall consumer score of 4.5 out of mobile telephony. experience with service! Month June for less than £10 we have been providing international calling stores like,! In bussiness your experience such a beautiful review at Rebtel, you will be added right away, -... Very clear and uninterrupted calls the several complaints to hear that you didn ’ t the! Peter, Thanks for writing us a review network provider, one is support hours and the will. Join so happy so far with the goal of 'taking the phony out of telephony... Hi Colin, Thanks for writing us a review card, and through time!